We hope you are safe and well :)
Under government guidance our store in Swaffham has to temporarily close. We are open online and orders are being taken as usual.
From 2nd January orders will be posted daily (excluding Sundays) via Royal Mail.
Due to many shipping companies stopping freight/parcels into and out of the UK at the moment we have had to turn off any shipping options outside of the UK. We hope to be able to update this as the situation progresses,
We are a small, family business run and we are operating strict hygeine procedures when packaging parcels including washing and sanitising of hands and using disinfectant on parcels.
Please be aware that Royal Mail are under huge pressure at the moment so do expect your parcels to take longer to arrive than usual. All parcels are dispatched 2nd class unless upgraded to 1st class in the shipping option at checkout. Further information in our Delivery Policy.
Returns will be delayed by up to 3 days as we will be spraying parcels with disinfectant and leaving for this time to protect ourselves.
Our returns period is 14 days to contact us, with a further 14 days to then get the item posted back in accordance with our Returns Policy but if you are unable to post back to us in these 14 days please ensure that you do contact us and let us know you have an item to return. This is the only way we will be able to honour returns outside this period.
Thank you so much for your support during this time, every order is so much appreciated!
Love Sarah, Gary and Bruce xx